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How we can help?

Our support team is available to answer your questions about functionality during normal UK office hours.

The answers to frequently asked questions are listed below. You may also want to browse our resources page.

We don’t operate an incoming telephone line, but one of the team can give you a ring back if you would like to speak to someone – just pop the details in your message on the support form below.

Support

Company Watch FAQs

In the Angelia platform, click “Account Settings” (person icon in the top right of the screen). Select “Update my password”. Note that to use the “Forgot Password” functionality you will need to have verified your email address. To add and verify an email address, click “Account Settings” and follow the instructions on screen.  

If you have forgotten your password and have not logged a verified email in the system, please email [email protected] for this to be reset manually. Note that we are only able to reply to such requests during normal UK business hours.

If you have forgotten your password and have not logged a verified email in the system, please email [email protected] for this to be reset manually. Note that we are only able to reply to such requests during normal UK business hours.

Alternatively, if you have verified your email then select the “Forgot Password” functionality.

To add and verify an email address, click “Account Settings” and follow the instructions on screen.

If the Company Watch platform detects an unverified user has logged in, the user will be guided through the steps they need to take to complete verification.

Please send an email to [email protected] with the following information:

  • Company Registration Number (you can find that here)
  • Your name & email address
  • Detail of the information that you think is incorrect, along with supporting evidence (e.g. screenshot from Companies House)

Support form

If you are a Company Watch user and wish to report an issue, or have another enquiry, please complete the form and a member of the team will be in touch with you shortly.